Staff
The Retirement Plan Specialist team takes customer service very seriously. We are committed to providing exceptional customer service to all of our clients.
If you need to schedule an appointment, have a question you need answered, or request any other service, please let us know. We will respond promptly.
Patricia L Doyle
Operations Manager
trish.doyle@nmfn.com
(412) 321-7125, Ext. 92
Trish, a Phi Beta Kappa, Summa Cum Laude graduate of The Pennsylvania State University, started her business career as a benefits administrator in the Human Resources Department in a division of ADP. In 1985 she joined Northwestern Mutual in northern New Jersey in one of its first investment offices. She left her branch office manager position in 1990 to move to Pittsburgh to become Director of Client Services for a newly formed Retirement Plan Specialist practice. Concurrently, she attended Duquesne University Law School where she graduated Cum Laude.
Trish's education and background have enabled her to develop unique tools that assist human resources personnel and those with fiduciary responsibilities. Working with investment sponsors and record keepers, she has been able to assist in modifying systems and streamlining processes and procedures that result better client service.
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Amy E Byerly
Communication and Marketing Assistant
amy.byerly @nmfn.com
412-321-7125 Est. 93
Amy joined John Burton and Trish Doyle in 2008 to develop and implement programs utilizing communications technology to expand the service provided to retirement plan sponsors and participants. Using the training and education she received at Ohio University as a Fine Arts Major, Amy has focused on several initiatives.
Prior to joining Northwestern Mutual, Amy worked a medical device company where she was responsible for coordinating patient services including scheduling prosthesis fittings and follow-up customer care.
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